If you’re having trouble turning on your Beats Flex earbuds, you’re not alone. Many users have reported issues with their Beats Flex not turning on, even when fully charged. Fortunately, there are several troubleshooting steps you can take to try and resolve the issue.
Your Beats Flex earbuds might not turn on due to cable or bud damage. Visible punctures or cracks could be the cause. No visible damage might point to battery or firmware issues. This article offers solutions to revive your earbuds.
Why Beats Flex Won’t Turn On
If your Beats Flex earbuds won’t turn on, there could be several reasons why. Here are some of the most common causes:
Battery Issue
The most common reason why your Beats Flex won’t turn on is because of a dead battery. If your earbuds have been sitting unused for a while, the battery may have completely drained. To fix this, simply charge your earbuds using the included USB-C cable and wait for them to turn on.
Power Button Issue
Another reason why your Beats Flex won’t turn on is because of a problem with the power button. If the power button is stuck or not working properly, your earbuds won’t turn on. Try pressing and holding the power button for a few seconds to see if it turns on. If not, try resetting your earbuds.
Firmware Glitches
Sometimes, firmware glitches can cause your Beats Flex earbuds to stop working. If you’ve recently updated the firmware on your earbuds and they won’t turn on, try resetting them to see if that fixes the issue.
Damaged Earbuds
If your Beats Flex earbuds have been dropped or exposed to water, they may be damaged and won’t turn on. Check for any physical damage to your earbuds and if you find any, contact Apple Support for further assistance.
Incorrect Usage
Lastly, it’s possible that you’re not using your Beats Flex earbuds correctly. Make sure you’re pressing and holding the power button for at least one second to turn them on and off. Also, make sure your earbuds are properly paired with your device and that the volume is turned up.
What should I do if my Beats Flex won’t turn on?
If you’re having trouble turning on your Beats Flex earbuds, there are a few things you can try to troubleshoot the issue.
Check Power Button
If your Beats Flex earphones won’t turn on, the first thing to check is the power button. Make sure that you are pressing the button correctly and holding it long enough to turn the earphones on. Here are the steps to follow:
- Locate the power button on the right control module. It should be a small button with a circle icon.
- Press and hold the button for at least 1 second. You should see the LED indicator light up and hear a tone indicating that the earphones are turning on.
- If the LED indicator doesn’t light up, try charging your earphones using the included USB-C cable. Your earphones should provide up to 12 hours of playback from a full charge.
- Once your earphones are fully charged, try turning them on again using the power button.
It’s also important to note that the Beats Flex earphones do not turn on automatically when taken out of their charging case, as some other earbuds do. You will need to manually turn them on using the power button.
Updating the Software
If your Beats Flex earphones won’t turn on, updating the firmware might help. Here are the steps to follow:
- Connect your Beats Flex to your iOS device using Bluetooth.
- Open the Beats app on your iOS device.
- If an update is available, you’ll see a notification. Tap on it.
- Follow the on-screen instructions to download and install the update.
- Once the update is complete, unplug your earphones and turn them off.
- Wait for a few seconds and then turn them back on again.
Note that firmware updates are designed to fix bugs and improve performance, but they may not always solve the problem. If your Beats Flex earphones still won’t turn on after updating the firmware, there may be a hardware issue.
Checking the Battery
If your Beats Flex won’t turn on, the first thing you should check is the battery. Here are a few steps you can take to check the battery:
- Charge the earbuds: The most common reason for earbuds not turning on is a dead battery. Plug in the Beats Flex earbuds and make sure they are charging. The LED light on the earbuds should turn red while charging and white when fully charged.
- Check the battery level: If your Beats Flex won’t turn on, it could be due to a low battery level. To check the battery level, press and hold the power button for a few seconds. The LED light on the earbuds will flash to indicate the battery level. Green means the battery is charged, yellow means the battery is low, and red means the battery is critically low.
By following these steps, you can easily check the battery of your Beats Flex earbuds and troubleshoot any issues related to it. If the battery is not the issue, then you can move on to other troubleshooting steps.
Inspecting for Physical Damage
If your Beats Flex won’t turn on, it’s important to inspect them for physical damage. Physical damage can prevent your earphones from functioning properly. Here are some things to look for:
- Check the charging port for any debris or damage. If there is debris, use a soft-bristled brush to clean it out. If there is damage, you may need to get it repaired.
- Inspect the cable for any cuts, frays, or other damage. If there is damage to the cable, it may need to be replaced.
- Look for any cracks or other damage to the earbuds themselves. If there is damage, it may prevent them from functioning properly.
If you find any physical damage, it’s best to contact Apple Support for assistance. Physical damage is not covered by the Apple warranty, but they may be able to repair or replace your earphones for a fee.
How do I reset my Beats Flex earbuds?
If your Beats Flex earbuds are not turning on or are not connecting to your devices, resetting them might solve the issue. Here’s how you can reset your Beats Flex earbuds:
- Locate the Power and Volume Down buttons on your earbuds. The Power button is on the right control module, and the Volume Down button is on the left control module.
- Press and hold down both buttons simultaneously for about 15 seconds. The LED indicator light should flash, indicating that the earbuds have been reset.
- Release the buttons and wait for the earbuds to restart. Once the earbuds have restarted, try connecting them to your device again.
If resetting your Beats Flex earbuds does not solve the issue, try charging them for a few hours and then resetting them again.
It’s important to note that resetting your earbuds will erase all previously paired devices, so you will need to pair them again with your devices after resetting them. Make sure to follow the pairing instructions provided by Beats to ensure a successful connection.
Contact customer support
If none of these troubleshooting steps work, contact Beats customer support for further assistance. They may be able to provide additional solutions or offer a repair or replacement if necessary.
Frequently Asked Questions
Why won’t my Beats Flex charge?
If your Beats Flex earbuds won’t charge, there are a few things you can try. First, make sure the charging cable is properly connected to both the earbuds and the power source. If that doesn’t work, try using a different charging cable or power source. If your Beats Flex still won’t charge, there may be an issue with the battery or charging port, and you may need to contact customer support for further assistance.
What does it mean when my Beats Flex flashes white and won’t turn on?
If your Beats Flex earbuds flash white and won’t turn on, it may indicate that they are in pairing mode. To exit pairing mode, press and hold the power button for 10 seconds until the LED light flashes red and white. If this doesn’t work, try resetting your earbuds by pressing and holding the power button and volume down button for 15 seconds until the LED light flashes red and white.
How do I reset my Powerbeats 3 earbuds?
To reset your Powerbeats 3 earbuds, first make sure they are turned on. Then, press and hold the power button and volume down button for 10 seconds until the LED light flashes red and white. This will reset your earbuds to their factory settings.
Why won’t my Beats X turn on even though they’re charging?
If your Beats X earbuds won’t turn on even though they’re charging, there may be an issue with the battery or charging port. First, make sure the charging cable is properly connected to both the earbuds and the power source. If that doesn’t work, try using a different charging cable or power source. If your Beats X still won’t turn on, there may be an issue with the battery or charging port, and you may need to contact customer support for further assistance.