Beats Solo 3 are very reliable headphones with solid build quality and software. However, at times, your headphones might not turn on, and you might get a little worried (ok, a lot worried as they are 200-dollar headphones)
But the good news is that you can revive your seemingly dead Beats Solo 3 headphones with a few simple troubleshooting methods.
The most common cause of Beats Solo 3 not turning on is either a dead battery or a malfunctioning power button. Software glitches and hardware damage can also be the reason.
If you follow this troubleshooting guide to the bottom, you will be able to turn on your Beats Solo 3 again and enjoy great music. So, let’s jump in.
Check battery charge level
The first thing we are going to do is check if the Bests Solo 3 battery has enough charge to turn on.
If the battery is empty from using the headphones or if they have been on the desk unused for a long time, they are not going to turn on.
To check the battery level, press and see if you get any LED lights activity on the headphones. If you don’t see the LED lights coming on, the battery might be fully drained.
Plug in and leave the headphones on charge for at least 3-4 hours and see if the headphones turn on. I have also written a detailed troubleshooting guide if your Beats Solo 3 are not charging.
If the headphones are charging and you see LED activity, but you still can’t turn it ON, we have a few more troubleshooting steps to perform below.
Power button might be faulty
The power button on your Beats Solo 3 is a weak link when it comes to hardware malfunction. It can get damaged with constant use, dirt, and humidity.
If your Beats Solo 3 has been in use for a long time, it is a good idea to clean the button. Over time, dirt particles can seep inside the button and accumulate under the surface where the button makes contact with the circuit.
You don’t need to open your beats to clean the button. There is a simple trick with WD40 contact cleaner.
WD40 is a famous versatile cleaning spraythat removes dust, dirt, and rust from metal surfaces and can be used to clean electronic circuits as well..
If your Beats Solo 3 headphone is not turning ON due to accumulated dirt and dust under the button contact surface, it needs a thorough cleaning with a WD40 spray.
- Go to an open spot in your house or outside where you can use the spray freely.
- Hold the button side upwards in your hand and gently but thoroughly spray the WD40 from all sides.
- Use the included straw with your WD40 can to direct the spray accurately.
- Once done, push the button 20-30 times to get the solvent under the button and clear out any debris or dirt.
- Leave the headphone to dry for an hour and then power it on.
The WD40 spray is safe to use with electronic connections as it is non-conducting and doesn’t cause a short circuit as water does.
It will clean the contact surface and evaporate itself. I have tried this trick successfully on my Beats X earbuds when the button was not working.
Sometimes a software bug or glitch can stop your headphones or earbuds from working. In such a case, a hard reset or factory reset can get your headphones working again.
To hard reset, your Beats Solo 3, press and hold the POWER + VOLUME DOWN button simultaneously for 10 seconds till you see the charging light start flashing. After that, release the button and wait for the headphones to restart.
After the headphones restart, plug it back in and see if the charging issue is resolved. Hard reset can solve other common software issues as well so its a handy troubleshooting method.
Check for water damage
Like any other electronics, water can potentially damage Beats Solo 3 headphones as well.
It is recommended to avoid exposing the headphones to water or other liquids as much as possible to prevent damage. If the headphones do get exposed to water, it is recommended to dry them off immediately.
If your Solo 3 headphones have been in a water accident and refused to turn on afterwards, it is possible that you have fried the delicate circuitry inside.
A water damage circuit needs thorough examination to isolate and replace the shorted components. You will need a professional repair person for this.
Check for physical damage
Just like water, a drop from height can also damage the internal circuitry. Try to remember if you have recently dropped your headphones from your tabletop? If yes, that might be the reason.
Also keep in mind that your headphones might stop working days, weeks or even months after a potentially damaging drop. This is because the drop might weaken the internal wiring which will further deteriorate and finally break off as time pass by.
If you think you have dropped your headphones recently, checking for internal wiring damage is a good idea. You can gently open the headphones and check for any visible damage.
One common issue with almost all over-the-ear headphones is that there are a couple of wires going from one earmuff to the other earmuff. These wires are prone to wear & tear because of the contestant movement of the headband.
If one or more wires break down, you will face issues like lost sound in one ear or your Beats headphones might simply refuse to turn on. You can open it up and inspect the wires.
If you are not a DIY person, you can take it to a professional repair shop or contact apple support.
If your Beats Solo 3 has been in use for a long time and you noticed a gradual decrease in its run time, the battery has a good chance of dying.
Its time to replace its battery with a new one. The new battery will not only revive your dead headphones but will also give you great play time. You can easily find a replacement battery on Amazon (link)
Replacing the battery is easier than it sounds. Here is the step-by-step process
- Open the headphone cover on the side with the charging port and power button. Be careful with the wires inside.
- Once the cover is off, you will see the battery. Carefully pull out the battery plug from the slot.
- Now, with the help of a sharp tool, pull out the battery by removing the adhesive tape at the bottom.
- Install the new battery the same way and plug it into the slot.
- Install the top cover, and you are done.
Here is a short video demonstration of Beats Solo 3 battery replacement.
Contact Apple support
If nothing has worked so far and you Solo 3 headphones are still not charging, perhaps its time to call up the big boys and ask for repair or replacement (if you are under warranty)
Apple offers free battery replacement if you have Apple Care+ for your headphones and the battery capacity drops below 80%.
To get started with the process, visit their dedicatedbeats repair & service page.
Note: Apple repair is notorious for its high service charges. If you don’t want to pay a high price, you can simply go to your nearest repair shop or look for a repair site online like this one.
Beats Solo 3 not turning ON – Conclusion
In conclusion, if your Beats Solo 3 headphones are not turning on, there are a few troubleshooting methods you can try to revive them.
The most common cause is a dead battery or a malfunctioning power button. To check the battery level, press the power button and see if there is any LED activity.
If the battery is empty, charge the headphones for at least 3-4 hours. If the headphones still don’t turn on, the power button might be faulty and require cleaning with a WD40 spray.
A software glitch or bug can also cause the headphones to not turn on, in which case a hard reset or factory reset may be necessary.
Additionally, it is important to check for water damage or physical damage, as these can also cause the headphones to malfunction.
If none of the troubleshooting methods work, it may be necessary to seek professional help.
Try using another power source or a different cable. Learn about sound troubleshooting for headphones or Bluetooth troubleshooting. Use the Beats Updater to get the latest firmware. If you have Solo3 headphones that you set up with an iPhone using iOS 10, you automatically receive the latest firmware.Why are my Beats Solo headphones not turning on? ›
The headphones might have a low charge causing them not to turn on. The battery might be over-discharged, causing the headphones to malfunction. Software bugs and firmware issues can also prevent your Beats Solo 3 from turning on. Reset the headphones and update the firmware to fix the problem.How do you reset Beats when not turning on? ›
Hold down both the power button and the volume down button for 10 seconds.
- 5 white lights signal full or near-full charge.
- 1 solid red light signals low charge.
- 1 flashing red light signals battery is near depletion.
- No lights signal headphone is powered off or battery is not charging.
Make sure that the headset plug is securely connected and that the socket is clean and clear. Check that the microphone—located on the back of the remote—isn't blocked or covered. Make sure the straight-end of the plug is connected to the headphones and the angled L-shaped plug is connected to the audio source.Why are my wireless headphones not turning on? ›
The rechargeable battery may be dead. If the headphones are being used for the first time, or if the headphones have not been used for a long time, the battery will need to be fully charged before use. Depending on the age and prior usage of the rechargeable battery, the battery may need to be replaced with a new one.How long do Beats Solo 3 last? ›
With up to 40 hours of battery life, Beats Solo3 Wireless is your perfect everyday headphone. With Fast Fuel, a 5-minute charge gives you 3 hours of playback. Enjoy award-winning Beats sound with Class 1 Bluetooth wireless listening freedom.Why won't my Beats turn on or charge? ›
Reset Your Headphones
Here's how to reset your Beats headphones: Press the power and volume-down buttons for 10-15 seconds. Release the button when the Fuel Gauge flashes red or white and red, depending on the model. After resetting, try charging the headphones again to see if the issue is fixed.
A red light indicates that the battery life is low. If you're unable to resolve this by simply charging your Beats, you'll want to try resetting them.Why are my Beats flashing white and not turning on? ›
This usually indicates an issue with the battery or a possible connection issue. If your Beats headphones are blinking white, there are a few things you can do to try and fix the issue. Firstly, you should check the battery level of your headphones. If the battery is low, you may need to charge the headphones.
Make sure that the headset plug is securely connected and that the socket is clean and clear. Check that the microphone—located on the back of the remote—isn't blocked or covered. Make sure the straight-end of the plug is connected to the headphones and the angled L-shaped plug is connected to the audio source.